Privacy Policy

Last Updated: December 02, 2024

1. Data Collection

We collect:

  • Account information (email, name)
  • Usage data (features used, companies tracked)
  • Device information (browser, IP address)
  • Payment information (processed by Stripe)
  • Communication preferences
  • User feedback and support requests

2. Data Usage

We use collected data to:

  • Provide and improve our services
  • Train and enhance our AI models
  • Generate anonymized analytics
  • Detect and prevent fraud
  • Comply with legal obligations
  • Send service updates and marketing communications

3. Data Sharing

We may share data with:

  • Service providers (hosting, analytics, payment processing)
  • Law enforcement (when legally required)
  • Business partners (with explicit consent)
  • Acquirers (in case of company sale/merger)

We never sell personal data to third parties for marketing purposes.

4. Data Retention

We retain data for as long as your account is active or as needed for legitimate business purposes. After account deletion, we may retain anonymized data indefinitely.

You can request data deletion at any time, subject to legal retention requirements.

5. User Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Object to data processing
  • Export your data
  • Withdraw consent

6. Security

We implement industry-standard security measures, including encryption, access controls, and regular security assessments. However, no online service is 100% secure.

7. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, and analytics. You can control these through browser settings.

8. International Transfers

Data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.

9. Contact Us

For privacy-related inquiries:

  • Email: team@doc-delta.com

We aim to respond to requests within 30 days.